Henry Chau | "Carers Chat" Social Features Design

Projects

About Me

Contact

Projects

About Me

Contact

The Product

“Carers Chat” by Big Silver Community Limited provided a one-stop information platform for the Hong Kong carers. The main features helped carers navigate their journey wisely together.

Tool

Adobe Photoshop, Illustrator

Project Overview

Project Background

During my time at the company, I contributed to the development of a new feature that allowed users to add friends and send private messages, enhancing user interaction within the app.

References

My Role

As a designer on the project, my responsibilities included:

Challenges

A key challenge was integrating new friendship and private messaging features while preserving the existing interface and branding. I focused on enhancing functionality without disrupting the user experience, ensuring the new features aligned with the app's design and maintained brand integrity.

Collaboration with colleagues and engineers also posed challenges in aligning our visions. Differing perspectives on functionality and design required open communication and compromise to meet both user needs and technical constraints.

Takeaways

Collaboration Enhances Creativity:

Working closely with my Project Director and cross-functional teams highlighted the value of collaboration. Diverse perspectives not only improved the design but also helped me refine my ideas and approach to problem-solving.

Collaboration Enhances Creativity:
Working closely with my Project Director and cross-functional teams highlighted the value of collaboration. Diverse perspectives not only improved the design but also helped me refine my ideas and approach to problem-solving.
Emphasizing Accessibility:
Designing for a diverse audience, particularly caregivers of all ages, highlighted the need for accessibility in UX/UI. I became more aware of how design choices can impact usability for different user groups, inspiring me to prioritize inclusivity in future projects.
Adapting to Constraints:
Navigating the challenge of integrating new features while maintaining the existing branding taught me how to innovate within constraints. This experience will guide me in future projects where balance between innovation and consistency is crucial.

Emphasizing Accessibility:

Designing for a diverse audience, particularly caregivers of all ages, highlighted the need for accessibility in UX/UI. I became more aware of how design choices can impact usability for different user groups, inspiring me to prioritize inclusivity in future projects.

Adapting to Constraints:
Navigating the challenge of integrating new features while maintaining the existing branding taught me how to innovate within constraints. This experience will guide me in future projects where balance between innovation and consistency is crucial.

Thank you for reviewing my work on the “Carers Chat” social features project!

“The iterative process never ends.” I would appreciate your thoughts and insights on this topic, as feedback is crucial to further enhancing the findings of this study. If you’d like to get in touch or see more, please connect me at henrychau050@gmail.com.

Let’s get in touch!